Lost access to account with active subscription

New Here ,
Aug 22, 2021 Aug 22, 2021

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Hello! I have a problem with my Adobe ID account. The problem is I registred it on wrong email and already subscribed to free trial fund. So now I can't access my account and can't cancel my subscribtion.
Please help me!

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Community Expert ,
Aug 22, 2021 Aug 22, 2021

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People in the forum don't have access to account data.

 

Please contact Customer Care: https://helpx.adobe.com/contact.html

The chat is in the bottom right. You have to be logged into your Adobe ID when using the page.

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