Using a MacBook Pro M1 -- I am unable to sync files to Adobe Cloud Storage. I have installed the Cloud Desktop version that is M1 friendly, but when I click on the cloud icon, Creative Cloud Desktop just says "Getting storage information..." with an empty progress bar. Any help would be greatly appreciated!
Thank you for the possible solutions! While the Adobe ID matches and after performing a CC Desktop reset, I'm still getting the same error. I also noticed that CC Desktop won't let me change the file location for syncing (Prefernces > Syncing > Folder Location) -- it allows me to pick the folder, then just gives me the spinning circle with "changing location".