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Missing Creative Cloud Files

New Here ,
Dec 03, 2018 Dec 03, 2018

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Since reinstalling Creative Cloud after doing a fresh start on Windows 10 I have lost a lot of files .Searched in deleted files and aren't there.CC says it has synced all files. Can anyone help?

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Guide ,
Dec 03, 2018 Dec 03, 2018

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Normally the Creative Cloud Files folder is a mirror of what is on the Adobe wesite and so if you can not find the files on Cloud web page or in the Deleted Files it is because it was not there and formatting your machine has nothing to do with .

Are you sure you do not mix two Adobe IDs?

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New Here ,
Dec 03, 2018 Dec 03, 2018

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I only have one ID and many of my photos have disappeared from website and cc folder

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Adobe Employee ,
Dec 31, 2018 Dec 31, 2018

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Moving this query to File Hosting, Syncing, and Collaboration​ community.

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