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Missing Uninstall executable files

New Here ,
Mar 26, 2021 Mar 26, 2021

To Adobe Engineers,

 

Good evening.

I had some problems on syncing the Adobe Creative Cloud with my account. It automatically singned me out, all the time. So, i couldn't work on my Adobe's Apps(Photoshop, xD), and also i couldn't uninstall anything from the app!

 

Unfortunatelly, but as the only solution, I uninstalled the Adobe Creative Cloud directly from the Windows Setting, and now, I am trying to unistall everything from Adobe's files(apps) from the Windows App Settings but it shows a message saying that the uninstallation file is missing(uninstaller.exe), from all the Apps!

 

Please inform me how i can uninstall all Adobe Apps as soon as possible! Connecting in such a way an App(Creative Cloud) with the other apps is a bad mistake!

 

 

Regards,

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Community Expert ,
Mar 26, 2021 Mar 26, 2021

This is a public forum, not Adobe support

 

Use https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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Community Expert ,
Mar 26, 2021 Mar 26, 2021
LATEST

Use the Adobe Cleaner Tool that John posted.

 

Failing that, contact Adobe technical support for assistance.

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours in your region.
https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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