My files in cloud need to be erased but I no longer have the access (no subscription)

New Here ,
Aug 20, 2021 Aug 20, 2021

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Please help me erase all my files. I have no more access, no subscription.

Thank you.

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Cloud storage web assets , File sync

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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What difference does it make?  Nobody can see them and after a while they will be deleted anyway. 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 20, 2021 Aug 20, 2021

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I don't know if it doesnt make a difference... the thing is the files are like three years old when I had space in Cloud, and they STILL HAVEN'T BEEN ERASED YET. The other thing is when using XD I get a message of full space even though I cant see the space. I can save local but i thought if they are erased maybe adobe lets me have basic free space?

Saludos cordiales.
Marcelo Palacios
[Email signature removed by moderator.]

 

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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You must manually delete files and uninstall software yourself. 


Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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