Need Help Resolving Adobe Portfolio Dilemma: How to Consolidate Two Profiles Under One Email ID with

[Sjoerda]

Hello, fellow Adobe Portfolio users / experts,

I have two accounts on Adobe Portfolio that use the same email address. One is my personal account, and the other is for my business, and it has a subscription that's active.

Here's the main issue: all my websites are on my personal account, which doesn't have an active subscription. This is strange because it wasn't a problem a few months ago. When I try to move the websites from my personal account to the business one, it asks for an ID to move them to. But I don't have another ID with a subscription.

Some extra info: my websites were connected to a different Adobe ID before, but someone at Adobe helped me switch them to my current email.

Some help would be appreciated! 

[John T Smith]

Sorry, No forum here... Try the several Portfolio links in https://community.adobe.com/t5/download-install-discussions/is-portfolio-still-being-developed/td-p/...

[Nancy OShea]

You'll have to ask Portfolio's support team about accessing your Portfolios.

Ideally, you should have 2 separate log-ins, one for business and one for personal use. 

Before you contact Portfolio, find the URLs from both sites:  your_ID.myportfolio.com or your_custom_domain.com.

- Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

Good luck.

[Sjoerda]

Thank you 🙂