No able to update my apps after upgrading to ventura

[AichaB]

Hi everyone,

After I upgraded from Montery to Ventura, I'm not able to update my Apps anymore.

could you help please ?

Thank you !!

[kglad · Accepted solution]

there are compatibility issues with adobe, https://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html

that said, you should be able to update some apps.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

[AichaB]

Thank you so much Kglad, it's working now ! 

[kglad]

great! what fixed it?

[AichaB]

I did two things :
Mac: Cmd + Opt + R
and
disable this and unable it again + restart

 

[AichaB]

and it's done ! 🙂

[kglad]

ok.  that reset is handy.

[John Waller]

Need more info on the error such as an Error Code.

Does clicking on "More info" as shown in the screenshot offer any useful clues?

[AichaB]

Thank you John, it's working now so I don't have the issue anymore to click on "More Info" but I remember that was saying it was not compatible.

Thank you !