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No access for editing

New Here ,
Dec 05, 2021 Dec 05, 2021

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My account is up to date but I can't edit files. I can upload files to Bridge etc but cannot access a file for editing. Any suggestions?

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Community Expert ,
Dec 05, 2021 Dec 05, 2021

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When you post a question you always need to tell the program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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Community Expert ,
Dec 05, 2021 Dec 05, 2021

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Do said files reside on your computer's hard drive?

 

You can't edit files from cloud drives like DropBox or Google Drive without downloading them to your computer first.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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