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No Creative Cloud access with my account and need to transfer files

New Here ,
Oct 23, 2021 Oct 23, 2021

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Hi, I created a number of files in Draw using my old corporate Adobe ID, but now I can't export them as I have no Cloud access it seems. I can't even log into the assets site as it gives me an error (I can't install any apps that require cloud services using that ID either). I've 'left' the old organisation the ID was linked to but that's not changed anything. Is there any way I can export my Draw files other than saved as images as this point? And is it possible to change the account type of my 'old' Adobe ID so I can access cloud services? Thanks in advance!

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Cloud storage web assets, File sync

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Adobe Community Professional ,
Oct 24, 2021 Oct 24, 2021

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@Hexajaxon,

What do you mean "that's not changed anything?"  Everything stopped when you left the organization who paid for Creative Cloud.  You will need to get a paid Creative Cloud subscription of your own.

https://www.adobe.com/creativecloud/plans.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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