• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

No me carga la aplicación de Creative Cloud en Escritorio

Community Beginner ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

Hice todos los pasos y nada, no me carga la aplicación. Me supone un riesgo para mi trabajo, ya que me dedico a Diseñar laboralmente, y necesito los programas para este lunes poder seguir mi trabajo.

 

Intenté ejecutar él .zip para repararlo, pero nada, esa instalación tampoco prosigue, se queda en el 2%...

 

TOPICS
Cloud storage web assets , File sync , Libraries

Views

460

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

No, I already tested that as I said. I'll list everything I've tried so far so you can see how to fix it:

 

- I installed normal, waited, and since it wouldn't load, uninstall it from the control panel.

 

- I have installed normal, waited, and as it didn't load, uninstalled it with a special adobe .zip to repair it (which stays at 2% and doesn't work). And finally I uninstalled it from the uninstall button of the .zip.

 

- I have tried to install alternative installers from the creative cloud itself, that work with the features of my PC (64 bit, etc...), I tried two of them, and none of them worked.

 

- I tried installing the normal installer, rebooting my PC, and restarting it again. It didn't work either.

 

- And finally, I started it, and left it for several hours, to test. But it didn't work either.

 

The truth is that if Adobe does not solve this on Monday with a human person from the company, I will have to cancel my subscription, I'm really sorry. Because I find it a shame that having paid, not even the main Launcher that contains all the programs does not work. If I could at least use them without opening Creative Cloud, I would. But if this application does not work, I can not access any of the programs ....

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

did you check your computer specs?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

yes, I have everything up to date, I have a very good team, etc...

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

up to date, is not the same adobe's specs.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 10, 2023 Jun 10, 2023

Copy link to clipboard

Copied

LATEST

copy and paste screenshots, don't attach.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines