No space in cloud

[Oded5FA8]

Hello everyone, I have two computers connected to adobe cloud. I have been erasing files and empty trash bean, but still, I have a message that the space in the cloud has run out. what do I need to do, please

Thank you in advance 

[Tarun Saini]

Hi there,

We're sorry to hear about your difficulties. Please take a look at the following article and let us know if that helps: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

We appreciate your patience.

Regards,

Tarun

[Oded5FA8]

Hi, 

Thank you for your message, 

I erased all of my files on the synchronized documents but nothing happen. Is there a place in adobe to see how does the space in the cloud is divided?

[Tarun Saini]

Would you mind sharing your Adobe Id via private message? Also, Please check the above-shared link & look for the " What does cloud storage include" heading and, also check the files stored in any of the following locations"-

1. Creative cloud

2. Lightroom

3. Document cloud