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O acesso à subscrição expirou, como recuperar todos os ficheiros alojados da conta da Adobe Cloud

New Here ,
Mar 27, 2023 Mar 27, 2023

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Bom dia, por algum motivo o serviço de cloud expirou, desta forma ao repor a subscrição do serviço. Recupera-se todos os dados que estavam na cloud, ou seja todos os ativos de armezanamento que estavam na mesma, certo ? Obrigado.

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Cloud storage web assets , File sync , Libraries

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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You should be able to access the files if you resubscribe. As per Adobe you have 30 days once your subscription expires to take a backup of your assets, so if you resubscribe you should be good. See the "What happens when I cancel my Creative Cloud subscription?" section in the articles linked below for more details

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-Manan

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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once your plan ends:


You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage.

 

 

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