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Old Files Greyed Out in Creative Cloud

New Here ,
Nov 30, 2018 Nov 30, 2018

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Hello!

I am a light user of Illustrator and quite inexperienced. I created some Illustrator files around this time last year, but then my free trial for ran out and I deleted the software. Fast forward to today and I need to use Illustrator again, this time under a different account with the full suite. I'd like to transfer my old files to my new account, however when I go into the "Recently Changed Files" tab of my old account's Creative Cloud dropdown menu, all 4 files are greyed out and I can't click on them. How can I access these files? Must they be recovered, or are they completely gone forever? Thanks for any help.

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File sync

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Adobe Employee ,
Dec 05, 2018 Dec 05, 2018

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