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Página adobe creative cloud web atualizando automaticamente

New Here ,
Sep 09, 2023 Sep 09, 2023

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Estou com problemas para acessar a página de login da adobe creative cloud pelos navegadores google, firefox, edge... a página de login fica atualizando e não consigo digitar as informações de login. Instalei por drive alternativo porém fica aparecendo que tenho acesso limitado aos aplicativos e serviços da Adobe. Já exclui arquivos temporários, histórico de navegação, credenciais da web, e já utilizei o aplicativo para remover todos os arquivos adobe do sistema. Porém até agora o ploblema persiste. Alguém pode me ajudar com isso?

 

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Cloud storage web assets , Collaboration

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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the limited access message should contain a link to repair your cc app, https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html

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