• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop crashed and now all my software is deleted from my PC

Community Beginner ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

As the title says, I was resizing an image in my photoshop file, it started loading and ended up crashing.
When i opened up creative cloud i could no longer find photoshop, nor any other file installed. I still have the desktop icons available and can still use some software, how weird is this?

cc.png

TOPICS
File sync

Views

194

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

restart your computer and recheck the cc desktop app.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

Did all that, nothing changed, had to reinstall every program even though it was still on my computer...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

@Lukas29711852fpip 

 

did you check to see if the cc desktop was in error, or whether the (previously) installed apps were missing from their installation folders?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

Checked only photoshop, and it was missing yeah...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

LATEST

thank you for the update.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines