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New Here ,
Jul 07, 2022 Jul 07, 2022

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Hello,

 

I have installed " Creative cloud " on my Windows 11/64 bits. It constantly asks for " Sign in" again.

I can sign in to my account on the adobe website, but still can't sign in to " creative cloud desktop ".

I sign out on the website and tried to sign in, uninstall and reinstall it, restart my computer, and ....

 

 

Why there is no adobe help contact number?

 

 

Please advise.

 

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Community Expert ,
Jul 07, 2022 Jul 07, 2022

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Sign Out When Sign In https://community.adobe.com/t5/Get-Started/sign-in-help/td-p/6071780 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://community.adobe.com/t5/Get-Started/Re-quot-Sign-in-Required-quot-Loop/td-p/6257463

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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