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PNG LOGO WON'T SHOW IN PORTFOLIO

New Here ,
Jan 20, 2022 Jan 20, 2022

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Hey community, 

 

I have a very upsetting problem. I recently created a portfolio and made some tries with different png logos I designed in photoshop. I also had a gif variation for when the mouse goes over it and it worked out very smoothly.

 

Nevertheless, for the past 2 days when I tried to change the logo it won't show on top of my page. I can see in the image case that it's loaded and I can resize/crop it, but it just doesn't appear on my portfolio. I tried many different sizes and formats but it's just invisible. I circled the place where it's supposed to appear. Text logos are working fine tho...

Has anyone ever had this issue ? 

Tell me if more infos are needed, but I hope there is a solution to my problem... 

 

Kisses from france !

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New Here ,
Jan 22, 2022 Jan 22, 2022

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Community Expert ,
Jan 23, 2022 Jan 23, 2022

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I can't tell much from your screenshot but it looks like it's stacked behind other content. 

Which Theme are you using?

Are you adding PNG to the Masthead?

https://help.myportfolio.com/hc/articles/360038393233-Adding-a-Masthead

 

Related Links:
- Portfolio FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support Team for tech support- https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
- Leave feedback on Adobe UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 10, 2024 Jan 10, 2024

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I'm having the exact same issue... was this ever solved?

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Community Expert ,
Jan 10, 2024 Jan 10, 2024

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New Here ,
Jan 18, 2024 Jan 18, 2024

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I know this is an old post, but I figured out a solution that worked for me and thought to share it here:
When you upload your image, zoom into it a tiny bit and it should appear.

 

Hope this helps someone 🙂

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