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Hey community,
I have a very upsetting problem. I recently created a portfolio and made some tries with different png logos I designed in photoshop. I also had a gif variation for when the mouse goes over it and it worked out very smoothly.
Nevertheless, for the past 2 days when I tried to change the logo it won't show on top of my page. I can see in the image case that it's loaded and I can resize/crop it, but it just doesn't appear on my portfolio. I tried many different sizes and formats but it's just invisible. I circled the place where it's supposed to appear. Text logos are working fine tho...
Has anyone ever had this issue ?
Tell me if more infos are needed, but I hope there is a solution to my problem...
Kisses from france !
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I can't tell much from your screenshot but it looks like it's stacked behind other content.
Which Theme are you using?
Are you adding PNG to the Masthead?
https://help.myportfolio.com/hc/articles/360038393233-Adding-a-Masthead
Related Links:
- Portfolio FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support Team for tech support- https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
- Leave feedback on Adobe UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html
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I'm having the exact same issue... was this ever solved?
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portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
portfolio faq: https://help.myportfolio.com/hc/en-us
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I know this is an old post, but I figured out a solution that worked for me and thought to share it here:
When you upload your image, zoom into it a tiny bit and it should appear.
Hope this helps someone 🙂