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Pourquoi devoir tout retirer du CLOUD ?????

New Here ,
Feb 04, 2024 Feb 04, 2024

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Bonjour j'ai une formule avec  2 TO dans creative cloud et on me dis que je dois tout télécharger et retirer , tout mes fichiers sinon "Les fichiers synchronisés sont prêts à être téléchargés L’archive ZIP contenant vos fichiers sera disponible en téléchargement jusqu’au 24 MARS "  Pourquoi ? je suis censé acheter encore un disque externe pour tout transferer ???

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Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Feb 04, 2024 Feb 04, 2024

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Community Expert ,
Feb 04, 2024 Feb 04, 2024

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@kabgraphist 

 

who told you that?  ie, that's incorrect.

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New Here ,
Feb 05, 2024 Feb 05, 2024

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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sorry.  that's different than the current discontinuation of the adobe cc sync folder syncing which is what we thought you were referencing.

 

for your cloud documents, libraries etc:

 

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

 

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