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New Here ,
Sep 27, 2024 Sep 27, 2024

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Bonjour je viens d'installer creative cloud mais je n'arrive pas à me connecter. Lorsque je rentre mon adresse mail (adobe ID) ainsi que mon mot de passe cela ne fonctionne pas. (Je suis sur Mac)

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Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Sep 27, 2024 Sep 27, 2024

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are you seeing your mac's install prompt and using your adobe id/password?

 

if you're not sure, copy and paste here a screenshot of that prompt.

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New Here ,
Sep 27, 2024 Sep 27, 2024

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Oui je vois l'invitation et je rentre mon id et mon mot de passe mais impossible de me connecter 

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Community Expert ,
Sep 27, 2024 Sep 27, 2024

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did you use your mac password?

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