Problem beim Synchronisieren von Dateien

[yaRenzo]

Hallo Zusammen,

ich habe meinen Cloud-Speicherplatz geleert und die Synchronisierung meldet mir zwei Dateien, die sie nicht synchen kann. 

Wie komme ich weiter? Muss ich die komplette Cloud löschen? Bin für jeden Tip dankbar!

🙂 Renzo

[kglad]

change your sync folder and you should be able to start anew.

[yaRenzo]

thank you kglad - sometimes the good is so close - but that didn´t helped realy but …

while adding a new folder what not solved the problem i deleted the folders on my HD and than i was asked to restore from the Cloudbackup and then, al lot of old folders occured again and these where than not able to restore - all the folders where empty.

can i get rid of that backup?

[kglad]

were you able to change your sync folder?

[yaRenzo]

yes - i changed it on my HD to an other directory

[kglad]

i don't understand that, but to speed things up: using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[yaRenzo]

i give it a try 🙂 thanks for your time, i appreciate that!