Problem with creative cloud update

New Here ,
Dec 23, 2019 Dec 23, 2019

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Hallo,

I have tried to update my applications in creative cloud  (photoshop and lightroom). But this wont work. I get a failurecode 189 which means to low disc space. I selected the installation folder in settings to drive E: (more than 100GB free).

When I look in the logfile the app tries to install on drive D and not on drive E how it is selected.

What can be the reason for that. Has anyone an idea how I can solve this problem.

Thanks

Markus

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File sync

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Community Expert ,
Dec 23, 2019 Dec 23, 2019

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Uninstall and reinstall Adobe Creative Cloud app . Once reinstalled check the installation directory settings and try again.

 

https://helpx.adobe.com/in/download-install/kb/failed-install-creative-cloud-desktop.html

 

 

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