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Problemas con Adobe Cloud - No sincroniza archivos

New Here ,
Mar 03, 2022 Mar 03, 2022

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Buenos dias tengo el siguiente problema con Adobe Cloud, no me sincroniza mis archivos. Tengo el espacio de almacenamiento libre, y mi plan es de 1TB Anotación 2022-03-03 130802.jpg

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Cloud storage web assets , Collaboration , File sync , Libraries

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correct answers 1 Correct answer

Adobe Employee , Mar 10, 2022 Mar 10, 2022

Hi Diego,

 

Could you please check and confirm if the sync issue is resolved now.

 

Regards,

Neelam

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New Here ,
Dec 28, 2022 Dec 28, 2022

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Hi I get the same frustating problem (my case number is ADB-27394623-G8Z0 ) I sent my log to the email account you indicate. The weird thing, in my case is that I created a new user (admin profile) and it works fine. So the issue is just with my current user. Thanks a lot.

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Community Expert ,
Dec 28, 2022 Dec 28, 2022

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@felixrami 

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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