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"Could not delete item"

New Here ,
Jun 02, 2023 Jun 02, 2023

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My cloud needs clearing, but I am unable to delete GBs worth of files.  I keep getting "Could not delete item" / "Could not delete some items error". How am I susspoed to delete items?

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Cloud storage web assets , File sync , Libraries

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Community Expert ,
Jun 02, 2023 Jun 02, 2023

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try a different browser.

 

to clear or check all files stored on adobe's servers, use a web browser to navigate to the following locations. at each location there are several folders to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

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