Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

"Unable to reach Adobe servers" message on computer wake - macOS

New Here ,
Mar 24, 2021 Mar 24, 2021

Adobe CC installed and activated, all applications in use work as expected. However, whenever my computer wakes from sleep, the Adobe CC icon in the menu bar shows an error alert (red exclamation point) and the app when opened reports "Unable to reach Adobe servers". When I click "retry" it immediately connects and the alert clears. It's not a problem per se but it's certainly annoying that CC is reporting a problem repeatedly. I can't understand what would cause this - why is the app unable to contact servers until I tell it to try again? No change in network access, just waking the computer from sleep. macOS 11.2.3

TOPICS
File sync
185
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2021 Mar 25, 2021
LATEST

you have some os/security setting blocking internet access while your computer sleeps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines