Re: Creative cloud library problem

New Here ,
Apr 24, 2022 Apr 24, 2022

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I don't know if this has been resolved for anyone else, but I'm running into the exact same problem. 

 

After updating Adobe CC to v5.7.01307, as well as all other apps I use (Illustrator v26.2.1, Photoshop, InDesign), my entire library collection has disappeared, leaving me with just the message "To use Creative Cloud libraries, please sign in to Creative Cloud", even though I am signed in to my CC account. All my apps work fine, except for my missing Library. Any suggestions? 

 

I tried signing out and back in again through the Help menu, as well as through the CC app., and I restarted my Mac several times.

 

I'm currently running MacOS v12.2.1 (Monterey) on a Mac Mini M1, 1TB HDD, 16GB RAM.

Let me know if you need any more information to make the right assessment.

 

Screen Shot 2022-04-24 at 3.26.31 PM.png

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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LATEST

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, What to do when the Creative Cloud Libraries panel doesn't load (adobe.com)

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