Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
0

Remove Old Creative Cloud files

Community Beginner ,
Aug 25, 2015 Aug 25, 2015

I've got this folder in my hard drive and am not sure about removing it (4.6GB). The last use date is from 2014 so it seems to be non-functional.

The active CC files have a bright blue folder icon and the older on seems to be darker blue. What does this indicate?

thanks,

David

Screen Shot 2015-08-25 at 11.27.59 AM.png

TOPICS
File sync
639
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 25, 2015 Aug 25, 2015

You have at least two Adobe IDs - the one you are using to post in this forum, and the one in the screenshot. If you sign out and sign in with a different Adobe ID the file syncing will denote the account you are not signed in with like this.

Translate
Adobe Employee ,
Aug 25, 2015 Aug 25, 2015

You have at least two Adobe IDs - the one you are using to post in this forum, and the one in the screenshot. If you sign out and sign in with a different Adobe ID the file syncing will denote the account you are not signed in with like this.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 25, 2015 Aug 25, 2015
LATEST

Thank you Ken...I do have two accounts, one Pro and one through the Academy of Art but can't get Adobe to sort out the matter. So I'll tackle that next.

Good one!

D

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines