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I cancelled my adobe subscription and lost access to my files. I'm still within the grace period following cancellation before they're deleted.
I didn't realise they were synced to Adobe's server, I thought I was saving them to my laptop.
Can anyone direct me in how to retrive the files to save them separately before they're deleted please?
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you need a subscription to retrieve your unsynced files.
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This is what I've understood. I'm within the 30 days and under 2GB but can't access my files.
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did you check your sync folder?
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This is what I've understood. I'm within the 30 days and under 2GB but can't access my files.
By @Kira938
Under 2 Gb, you are fine, even for a free account.
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If you synched them to your computer, they are available locally. If you deleted those, you have your 30 days grace period to synch them again. Synching can take some time, depending on the amount of data. Normally, this is something, you plan in advance, before cancelling.