Several attempts to contact and download "screen.share.adobe.com" failed. Receive error message and uable to connect via Safari, Brave, Firefox and Chrome. Chrome, for example, is identified and checked in System Preferences-Security and Privacy Also, "Screen Sharing" along with "All Users" are checked. What an I missing?
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser): https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window. Type "Agent" in the chat box to bypass the chatbot and be connected to a person.