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Screen shots on my iPad connect to creative cloud app do not want that

Participant ,
Mar 06, 2022 Mar 06, 2022

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Everything I screenshot saved in photos appear in creative cloud app. 
How do I stop that ? 
thx

Dawn

TOPICS
Cloud storage web assets , File sync , Libraries

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Adobe Employee ,
Mar 07, 2022 Mar 07, 2022

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Hi there,

 

Thanks for reaching out! Please go to the Creative Cloud Application > Preferences and check if screenshot sync is turned on or not. If it is on, please turn it off on your iPad and then restart the application to stop syncing the screenshot in the Creative Cloud Application.

 

Let us know if that helps.

 

Regards,

Tarun

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Participant ,
Apr 04, 2022 Apr 04, 2022

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1) Will I loose all my past work /files when I restart ?

2) I only have iPad Pro tablet, where is preferences located?

thx

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