Shape Drawing not showing

[Triper7]

We created a share folder in adobe creative cloud sync files So we can comments and draw the files for revisions. But we are having issues with draw shape feature it doesn't seems to appear in both of our sides.  It says its "Unmapped Comments". 

My question is how can I changed the setting to be "mapped comments"?

[Nancy OShea]

Which Adobe app & version with "draw shape feature?"

Which operating systems?

Which browsers are you using?

[Triper7]

Which Adobe app & version with "draw shape feature?" I am using the browser creative cloud comments feature

Which operating systems? windows 11

Which browsers are you using? chrome  

thanks