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Ex: When I choose to share a document, let's say from within XD, it eventually ends up in the Cloud documents under Files, however there are no content in the files. When I open the XD document from the clouds document section I only get a blank document. There's just a white square. What's the purpose of shared cloud documents when the files are not there?!
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[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]
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Hi,
Thanks for reporting the issue.
Would you be able to collect and upload log files from both of your systems?
Here is a link to an article about the tool with a link to download it.
The tool will create a zip file on the desktop of all the log files. Please could you send us your logs (punaggar@adobe.com) using the tool.
Engineering may have some additional questions but this will help us get started.
Thanks,
Puneet Aggarwal