Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Share invite not sending to all recipients

New Here ,
Aug 17, 2021 Aug 17, 2021

Hi Everyone!

I've run into a problem where I'm trying to share a folder with 6 of my collegues and it works great for all but 1 of them.   The person in question has never recieved an email with the invite.   We're all on the same work network so I doubt it's being filtered out if it works for everyone else.

 

Has anyone run into a problem like this?   Not really sure where to begin trouble shooting it!

Thanks for help.
-Greg

TOPICS
Cloud storage web assets , Collaboration , File sync
133
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 18, 2021 Aug 18, 2021
LATEST

double check the problematic email address

have that recipient carefully check their spam folder

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines