Share invite not sending to all recipients

New Here ,
Aug 17, 2021 Aug 17, 2021

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Hi Everyone!

I've run into a problem where I'm trying to share a folder with 6 of my collegues and it works great for all but 1 of them.   The person in question has never recieved an email with the invite.   We're all on the same work network so I doubt it's being filtered out if it works for everyone else.

 

Has anyone run into a problem like this?   Not really sure where to begin trouble shooting it!

Thanks for help.
-Greg

TOPICS
Cloud storage web assets , Collaboration , File sync

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Community Expert ,
Aug 18, 2021 Aug 18, 2021

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double check the problematic email address

have that recipient carefully check their spam folder

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