Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Sharing a Link to a Folder with Subfolders Returns Error 404

Explorer ,
Apr 11, 2019 Apr 11, 2019

Copy link to clipboard

Copied

Hello,

If I share a link to a folder that has 2 or more levels of subfolders, with files in them it will return 404 when accessing the level 2 +  folders.

Not using any special chars, also tried without any spaces on files or folder names.

I've created a Test Folder that shows the issue https://shared-assets.adobe.com/link/18f9cb43-3d27-4d76-5a68-e7829ae2d66a

You can also see the below video/gif :

xZH1f50i2Q.gif

Let me know if I should post this report elsewhere.

Thank you!

TOPICS
File sync

Views

1.3K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 15, 2019 Apr 15, 2019
Hi,We have addressed this problem. Could you please try your shared links again?  Thank you!-Yukari

Likes

Translate

Translate
Adobe Employee ,
Apr 12, 2019 Apr 12, 2019

Copy link to clipboard

Copied

Hello @apintocr,

Thank you for taking time to report this problem.  We are currently investigating and will follow up asap.

Thanks again,

-Yukari

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 15, 2019 Apr 15, 2019

Copy link to clipboard

Copied

Hi,

We have addressed this problem. Could you please try your shared links again?  Thank you!

-Yukari

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 23, 2019 Apr 23, 2019

Copy link to clipboard

Copied

Yukari Machiyama​ sorry for taking so long replying, I was on vacations

I just tested and the issue seems to be fixed, thank you very much for you and the Adobe team

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 23, 2019 Apr 23, 2019

Copy link to clipboard

Copied

LATEST

Glad to hear that the problem has been solved on your end.  Thank you for the update!

-Yukari

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines