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Shutdown bug?

New Here ,
Jan 17, 2023 Jan 17, 2023

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Creative Cloud interrupts shutdown on my Mac Studio running Ventura. I have to close the dialog box ("Creative Cloud has interrupted Shut Down"), Quit CC, then Shutdown. Cannot run a shutdown schedule because of this. Anybody have an idea??

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correct answers 1 Correct answer

Community Expert , Jan 17, 2023 Jan 17, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, wait for a cc update.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Moved the post to a better suited Creative Cloud Services forum

-Manan

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, wait for a cc update.

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New Here ,
Jan 25, 2023 Jan 25, 2023

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Resetting the cc desktop WORKED! Thank you... 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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you're welcome.

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