Sign in error

[dhvani28075554l43i]

The creative cloud app has an red warning sign and evertime I refresh it, the app loads and ask me to sign in again error box.

I cannot use any suppotive applications due to these, please help 

[Manan Joshi]

Hi @dhvani28075554l43i,

See the links below, they might help

https://helpx.adobe.com/in/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

https://helpx.adobe.com/in/download-install/kb/cc-sign-in-prompt.html

-Manan

[kglad]

start at the top here - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

if that fails,

1. go to the bottom section : "Remove Adobe User and Adobe App Certificates" - https://helpx.adobe.com/in/download-install/kb/adobe-license-issues-keychain-credential-mgr.html and follow the steps.  

2. then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

3. and reinstall the cc app install the cc desktop app by using the download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html