• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
14

(SOLUTION 2024) Adobe Muse not open after updating Creative Cloud

New Here ,
Jan 15, 2024 Jan 15, 2024

Copy link to clipboard

Copied

Hello, my solution to this problem is simple like adding any letter to this file (AdobeIPCBroker) example AdobeIPCBrokerSSSS 

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

copy and paste in your explorer or just follow the route

 

please help me in my project by following my instagram page thank you guys @smoothdesigns

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

Views

18.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Engaged , Jan 16, 2024 Jan 16, 2024

Thank you so much @santiago p for finding this!

So much easier than the other workarounds we've been using.

As far as I can see, CC Desktop still works fine with that file disabled.

Cheers, Dave.

Votes

Translate

Translate
Explorer , Mar 04, 2024 Mar 04, 2024

Hola @smoothdesigns sos un 𝗚𝗘𝗡𝗜𝗢!!!... Te felicito y, te seguiremos en Instagram... | Saludos & Bendiciones desde Buenos Aires, Argentina... Deborah😘😍🥰♥‿♥

Votes

Translate

Translate
replies 124 Replies 124
Community Beginner ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

Works perfect on Windows not sure where the file is on mac or even if that file exists for mac I have copied Muse from my older mac on to a new M2 macbook pro and it's working

Thanks @santiago p     Star   how did you know to change that file?     

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

If Anyone needs assistance let me know

quote

Works perfect on Windows not sure where the file is on mac or even if that file exists for mac I have copied Muse from my older mac on to a new M2 macbook pro and it's working

Thanks @santiago p     Star   how did you know to change that file?     

[email removed by moderator- Please use the PM system on the forum.]

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

Hi...I need help with this.  I added "SSSS" to the end of the specified file and it did allow Muse to open all the way for a couple of seconds but then shutdown.  Previously Muse would load about halfway and then shutdown...so this was progress but I still need help getting Muse to stay open.  I have a few websites that have to be updated and my customers are very upset I can't do it.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

@misteroz123 

 

restart your computer and retry starting muse.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

Yes...that was the first thing I tried.  I'm using Win 11...is there anything else I can try?  I very much appreciate your time and help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

there are other work-arounds but all others need to be done each time you start muse.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

Thank you so much for this solution! It worked like a charm!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

Thank you!!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

ciao, fatto ..... FUNZIONA!!!!

molte grazie

fantastico

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 18, 2024 Jan 18, 2024

Copy link to clipboard

Copied

Thank you so much to,

On my Mac (Hackintosh Sonoma) i changed (rename) with administror password the file to

->>Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBroker.app

By 

->Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBrokerSSSS.app

 

And it works ... Many thanks 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 22, 2024 Jan 22, 2024

Copy link to clipboard

Copied

thank you so much.. that make save my project

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2024 Jan 24, 2024

Copy link to clipboard

Copied

This worked for me too!  Thanks for the workaround.  Should I anticipate any negative consequences to changing the file name?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

Thank you so much, im change it and really works now 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2024 Feb 21, 2024

Copy link to clipboard

Copied

is it working on windows 11?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

Copy link to clipboard

Copied

I followed the steps, but it doesn't work for me. Can I try something else?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2024 Jan 23, 2024

Copy link to clipboard

Copied

@leonieg86504624 

 

rename AdobeIPCBroker in

 

win: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

 

mac: ->>Applications->Utilities->Adobe Application Manager->IPC

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

Copy link to clipboard

Copied

Yes, I did exactly that. But it doesn’t work, Muse still shuts down immediately.
What can I do?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2024 Jan 24, 2024

Copy link to clipboard

Copied

I ran this on my laptop, and it works! But it doesn’t work on my computer. The only difference is the Windows version. (Laptop Windows 10 and computer Windows 11) could that be the cause?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 24, 2024 Jan 24, 2024

Copy link to clipboard

Copied

i don't know if there's a reason that fix would fail on win 11.  

 

you could try one of the temp fixes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

Copy link to clipboard

Copied

C'est parfait ! magnifique 🙂

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

For me, on Windows 11, it doesn't work. Does anyone know another forum where to look for a solution? Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

i think the other work-arounds are in a large thread in the cc desktop forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2024 Feb 21, 2024

Copy link to clipboard

Copied

YES, IT'S NOT WORKING IN WINDOWS 11

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

Thank you so much ! It works while support was unable to give me a solution 😉

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

@Sab230949878zzp 

 

good to hear!.

 

@Kopo2022 

 

another work-around is to shut-down adobe processes and then start muse, https://community.adobe.com/t5/creative-cloud-services-discussions/muse-not-running-after-creative-c...

 

another is: I went to the app directory using the Windows Start menu via Settings. There I selected the Adobe Creative Cloud app, clicked on the app with the left mouse button, then selected “Uninstall”. After a short time a new dialog appeared in which I had the option to click on "Repair". I did this and immediately clicked on the Muse program icon right after clicking the “Repair button”.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines