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Storage wrong in Creative Cloud

New Here ,
Apr 26, 2022 Apr 26, 2022

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Hello I have Lightrom mobile and 100 gb. ln Lightroom mobile its correct but in  Creative Clod its only 2 gb. I wonder why and what I can do about it. 
Sorry my English. Is not så good. 
/ Tord 

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Cloud storage web assets

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Adobe Employee ,
Apr 26, 2022 Apr 26, 2022

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Hi there, 

Please sign out of both Lightroom and Creative Cloud app and sign in with the Email ID that you had used at the time of purchase. 

 

Do let us know if that does not help.

 

Thanks 

Kanika 

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New Here ,
Apr 26, 2022 Apr 26, 2022

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I have logout and log in on LR mobile and Creative cloud apps and that don’t work in my Iphone 13 pro Max

I have deleted LR mobile and Creative cloud apps from my Iphone and then install them again and that don’t work.

The problem is still there LR mobile shows 100 gb and Creative cloud shows 2 gb.

Hope you can help me so that will be right, same in both apps

/ Tord

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New Here ,
May 05, 2022 May 05, 2022

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LATEST

No it didnt.

I have logout and log in on LR mobile and Creative cloud apps and that don’t work in my Iphone 13 pro Max

I have deleted LR mobile and Creative cloud apps from my Iphone and then install them again and that don’t work.

The problem is still there LR mobile shows 100 gb and Creative cloud shows 2 gb.

Hope you can help me so that will be right, same in both apps

/ Tord

 

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