Synchronisierung zwischen Desktop-Ordner und Online-Creative Cloud funktioniert nicht

New Here ,
Nov 12, 2019 Nov 12, 2019

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Hallo liebe Community,

seit einiger Zeit synchronisieren sich die Dateien meines persönlichen Desktop-Ordners von Adobe nicht mehr mit dem Webzugang zur Creative Cloud.

Ich habe schon den Punkt "Synchronisieren" rechts oben in der App überprüft, daran liegt es nicht.

Mein PC ist den ganzen Tag über an und mit dem Internet verbunden.

Wo kann das Problem liegen

 

Danke!

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File sync

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Community Expert ,
Nov 12, 2019 Nov 12, 2019

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did you check the preferences panel in the cc desktop app to make sure you're sync'g the correct folder?

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New Here ,
Aug 19, 2021 Aug 19, 2021

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I have the same Problem. Checked Preferences and selected the CC folder. No effect. ON IOs no problem, on Windows it just shows that info.Please help, need to finish a jobgrafik.png

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Community Expert ,
Aug 19, 2021 Aug 19, 2021

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cloud documents aren't where you'll see your synced files.  on your local computer, check the sync folder.  if you want to check adobe's server, click the cloud icon at the upper right in your cc app > check cc web and check your work>your files>synced files

 

 

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