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Synchronization issues

New Here ,
Jul 08, 2020 Jul 08, 2020

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Hello,

 

I have a problem with a file that was shared with me. 

Indeed, on the website "adobe.com" and the tab "shared with you" my file appears but when I go in the "Creative Cloud" application on my macbook and my software "Adobe XD" the file is missing so I can't see my document updated by the other person...

 

What can I do, do you have solutions ?

 

Thank you in advance.

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Collaboration, File sync

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