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Syncing files to the same account on a different computer

New Here ,
Jan 26, 2024 Jan 26, 2024

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So, I don't know if this is an issue with the Adobe system or a PC error. But I have this account because of school. I am trying to use Photoshop, but even though I am using the same account, when I was signing into this account on a computer from home, it asked whether it was a personal, company/school account. I chose company/school, and then after it asked, should I sign in with my school or sign in with all community colleges? For the one at school, I chose my school to sign in with because that was what we were told to do. Then, on the PC at home, I chose the community college one because it was the only one that allowed me to use the apps I needed from school to work on at home. But the files I was working on on another computer at school did not sync to the one at home.  So what can I do to fix this issue? By the way, I apologize if this isn't enough information. This was the only way I could think of, to explain it.

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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sign out of your cc desktop app at home.  then sign back in and try a different option.

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Community Expert ,
Jan 27, 2024 Jan 27, 2024

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Do you have a USB flash drive that you can use for files?

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