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Tengo el paquete Creative Cloud pero no me deja utilizar Illustrator

New Here ,
Sep 01, 2023 Sep 01, 2023

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Hola a todos! Tengo el paquete completo de Creative Cloud, pero desde esta mañana no me deja utilizar Illustrator, solo me aparece la opción de comprar o probar. Espero puedan ayudarme!

mariana32023537eb3a_0-1693582078016.png

mariana32023537eb3a_1-1693582107561.png

 

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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only if @Peru Bob's suggestion fails, proceed to

 

- https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

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