The GIF logo I added to Adobe Portfolio is not visible in the mobile interface.

[Duygukizil]

Hello everyone!

I have been using Adobe Portfolio for a few weeks. Here is my profile;

https://duygukizil.com/work

I use the Thamos template. I made a logo with a gif. It looks great on the website but it doesn't show up on mobile.

The weird part is that my name was written instead of the logo before and it showed up on mobile.

Is this the problem? Does Adobe Portfolio not work with gifs on mobile? I would be glad if you could let me know!

Best regards.

[kglad]

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

[Duygukizil]

Hello! I see that you are sending these links to everyone but these troublesome links are not what I am looking for. But I still sent a report! I need the reason for this quickly. Otherwise they told me they would not respond for 5 days.

[kglad]

ok. sorry.

[Duygukizil]

No problem 🙂

[Duygukizil · Accepted solution]

Do you mind double checking if your logo under Response Height was  set to 0px instead of clearing the box. Change your Responsive Height to 30px or clear the box entirely, and let us know if it works
 
You can find the responsive height settings under Logo > Responsive.

This solved my problem. ADOBE team replied to me. Thank you. Now my logo is visible on the mobile interface!

[kglad]

@Duygukizil 

glad my suggestion worked and good to hear adobe responded and helped.