Hi! I want to purchase the blackfirday deal, so i dicontinued my Premiere subscribtion. Now when i want to buy the Creative Cloud All Apps it pops up this message, telling me that i cannot subscribe because i have the premiere subscribtion.
What can i do to subscribe to the Black Friday deal?
I can't read that page... does it say that it is for NEW subsribers?
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
Hey, thanks for the comment. I'm aware of the fcact that this is a forum. Its Dutch, literally it says : ''This purchase cannot is not supported'' ''you have X youre buying Y'' ''would like at some of our offers?'' ''are you buying for your team?''
The thing is though, it seems like i cannot get into a chat. The link you gave drops me on a page where there is no option to start a chat, ive been trying for an hour now to find a way to get in contact with adobe support but im just running in circles. No matter where i go, everytime i click the button ''Real help from real people., start now '' it always sends me back to this page...