• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Turning off sync before 2/1 cut off

New Here ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

Hello- I would like to turn off sync to CC prior to the 2/1 cutoff while I am transferring over/backing up files. How do I do this on all devices? I would like to delete the local copy WITHOUT having any updates mirror on CC (so that I keep all the files during backup.) Here are the issues: 

-I can't seem to turn off the sync on my phone. Do I need to delete the app? 

- I have turned off sync on my desktop (so that's fine)

-I am not able to access CC app on my MS Surface due to memory issue because CC saved a local copy of my files (just found out about this a few months ago- good times).

-I have tried to uninstall the main app and other apps (INDD, AI, PSD etc) but it won't let me because I need to update CC first, but I don't have sufficient memory. 

-What I would like to do is delete the local CC directory on my surface, have it NOT sync to the web -connected folder OR my phone app. Then I will have enough memory to do the updates. I am trying to keep the files on the CC - cloud tree until 2/1. 

-I have deleted files locally only and it is reflected in the CC cloud tree, meaning deleted on C=deleted everywhere. 

-This local copy of CC files is really messing with my scene. Both my phone and my Surface are in serious functional jeopardy because it's eating up storage. My desktop/laptop seems fine as it has a lot of memory to spare. 

 

Thank you in advance for any insight or help on getting rid of this local folder without consequence. I don't need these files in multiple places. 

 

ER

TOPICS
Cloud storage web assets , File sync

Views

32

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

LATEST

use your cc desktop app to pause (which actually stops) syncing.

 

do that to each device that you want to unsync

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines