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I have uploaded some video files, ranging in size from a few 100MB to a few GB.
When I get a link to send to somebody to download, sometimes the download button doesn't work.
I've tried it myself, and the download button goes grey but nothing happens.
When they work I get a message saying it's downloading and I see the download happening.
Can't work out why some can download and others can't
Can anyone help?
Moving to the correct community
I do not use cloud storage, so these links are saved from reading previous discussions
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719-an overview of assets https://assets.adobe.com/files-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392