unable to save Adobe form after updating in adobe designer

[PrashantNagouda]

Hello,

I am using Adobe Livecycle designer ES4 (Version 11 ) to update existing form which was created using Adobe Livecycle designer ES 9.0.

After updating form looks fine but form has lost feature to save the filled data.  Also I am getting below message at the ribbon when open in Adobe Acrobat reader.

"Please fill out the following form. You cannot save data typed into this form. Please print your completed form if you would like a copy for the records"

I was able to save data using Adobe Acrobat reader for Adobe form before form update.

Thanks in advance.

[Test Screen Name]

It looks as if the original form was Reader Enabled by LiveCycle Reader Extensions, a server product. Check if your company still has a license to use this (it was tens of thousands of dollars or more).

[Test Screen Name]

Please answer: does your company have LiveCycle Reader Extensions? (If you aren't sure, was this form originally made inside your company, or outside)?

[PrashantNagouda]

As per my knowledge, this form was initially developered outside our organization. I will check with my Infra team on the LiveCycle Reader Extensions.

Thanks for your time.

[radzmar · Accepted solution]

If you only need the save rights for your form and have Adobe Acrobat, you don't need LiveCycle Reader Extensions. You can add the the required usage rights with Acrobat too.

[PrashantNagouda]

Thanks, everyone has Adobe Acrobat reader in their machine in the organization. We can't ask them to install adobe Acrobat now.

What changes are required to retain save options to save data from Adobe Acrobat reader? 

[radzmar · Accepted solution]

You need just one Acrobat license in your company to add the save rights to your forms. After that, everyone with reader can fill and save them. 

Just open the form on Acrobat, goto [File] > [Save as Other] > [Reader Extended PDF] > [Enable More Tools (includes form fill and save)]. 

[PrashantNagouda]

Thanks alot, It worked 🙂