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Unable to update. Unable to uninstall.

New Here ,
Dec 23, 2021 Dec 23, 2021

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Despite the nice online help library, my CC does not give the options shown in the images of how to uninstall apps. Some of my apps are outdated, as of 1 week ago they suddenly stopped updating, and I have no options other than retry or go and do something more productive like use MS Paint. If anyone has a solution to this, I'd dearly love to hear it so I can get on with my work.

abobe wtf 2.JPG

adobe wtf 3.JPG

adobe wtf.JPG

   

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correct answers 1 Correct answer

New Here , Dec 23, 2021 Dec 23, 2021

UPDATE: Despite not working the first time, apparently running the adobe uninstaller tool and selecting REPAIR actually fixed the issue the second time I ran it. Everything has updated and is working again. Just thought I'd leave this here for anyone who has the same issue to find.

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Community Expert ,
Dec 23, 2021 Dec 23, 2021

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Moving thread to the Creative Cloud Services forum from Photoshop ecosystem

 

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New Here ,
Dec 23, 2021 Dec 23, 2021

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UPDATE: Despite not working the first time, apparently running the adobe uninstaller tool and selecting REPAIR actually fixed the issue the second time I ran it. Everything has updated and is working again. Just thought I'd leave this here for anyone who has the same issue to find.

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New Here ,
Jun 01, 2022 Jun 01, 2022

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This resolved the issue I had with the apps not updating on my desktop system, when they were updating on my laptop.

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