Update failure related to windows/ system requirements

[Lenorux]

Basically says i have to have windows 10 22h2 or higher yet idk the number under my windows 10 home is 22h2 so what is this ? Have stuff disabled tried different things nothing seems to work at all, and main thing i do not want to reinstall due to the bad internet that i have 

[kglad]

over your windows start button, type winver and click enter.  copy and paste a screenshot of the resulting panel.

[Lenorux]

[kglad]

restart your computer.  if that fails, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...