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Update of Creative Cloud is incredibly slow

New Here ,
Aug 16, 2022 Aug 16, 2022

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Hi
Hope someone can help with solution to slow update of Creative Cloud.
I have a Macbook Pro and the automatic update of Creative Cloud is incredibly slow. It has been updating for several days and has only come up to 25%. Never experienced that problem before. Uninstalled it and installed new but still same problem.
System running on Catalina 10.15.7.
What can it be.

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correct answers 1 Correct answer

New Here , Aug 17, 2022 Aug 17, 2022

Hi. I updated the system to macOS Monterey and then the problem was solved. But thanks for the feedback.

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Community Expert ,
Aug 16, 2022 Aug 16, 2022

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in your cc app:

 

click the hamburger menu at the top left > click help > click about cc

 

kglad_0-1660658197034.png

 

embed a screenshot of that panel:

 

kglad_1-1660658217030.png

 

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New Here ,
Aug 17, 2022 Aug 17, 2022

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Hi. I updated the system to macOS Monterey and then the problem was solved. But thanks for the feedback.

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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good to hear, and you're welcome.

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