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updates

New Here ,
Nov 10, 2022 Nov 10, 2022

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anytime an update occors all adobe software stops working. The only way to get it working again is to uninstall everything. Is Adobe ever going to fix this?

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Collaboration , File sync , Libraries

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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you're encountering a problem unique to your setup, so adobe's not doing anything to resolve whatever problem you're having.

 

what's your os?

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New Here ,
Nov 10, 2022 Nov 10, 2022

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Windows 10. I'm using it on two computers and it does the same on both.

Does this mean I have to pay 30.00 per month for software I can't use? Is there a way to get out of the contract?

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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what version of win 10?

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New Here ,
Nov 10, 2022 Nov 10, 2022

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Windows 10 Home 22H2. It could be that one of these computers is a tablet (Surface 7) and the other is just old (I tried to solve the issue by updating my graphics card and monitor). I ask a lot of my machines; they may not be up to the task.

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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your os meets specs but maybe your hardware is a problem,

 

https://helpx.adobe.com/creative-cloud/system-requirements.html

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New Here ,
Nov 10, 2022 Nov 10, 2022

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I've got some reading to do. Thanks for the help.

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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you're welcome. keep us updated.

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